Best Transformational Project Award

Televic Education NAATI (National Accreditation Authority for Translators and Interpreters), provides professional Certification of Translators and Interpreters, in Australia. The COVID-19 pandemic caused major disruption to NAATI’s language, translation and interpreting exams, which had been delivered onsite/offline, with low-tech tools, for the past 43 years. The pandemic prohibited access to exam centres and in-person invigilation, which resulted in huge challenges for NAATI. Switching to a digital examination solution (assessmentQ from Televic), meant NAATI could transform and scale-up delivery of exams and certification across Australia and neighbouring regions, enabling tests to be organised remotely in an efficient and secure (proctored) environment. Alongside the core assessment platform to create, publish and deliver the exams online, Televic implemented specific question types and custom developments to solve challenges of delivering the core NAATI exams online, Within 12 months, 22,000 candidates took the core NAATI Exams online in 50 languages. Today, the digital assessment transformation is deeply rooted in NAATI’s culture and has become a permanent change, for both organisers and candidates, as NAATI continues to grow and sustain its strategy to eventually deliver all its exams online.